Complete special assignments and other tasks as assigned.Complies with all company policies and procedures maintains respectful relationships with coworkers.Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals.Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.Takes customer to OTC aisle when possible to assist in locating products. Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required.Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.blood pressure, medication therapy management). Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e.Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.Reviews and complies with the Walgreen Co. Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy.Learn from store and pharmacy team members, field leadership, team members and customers/patients.Develops strong relationships with customers.Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).Resolves customer issues and answers questions to ensure a positive customer experience. Engages customers and patients by greeting them and offering assistance with products and services.Learns and champions pharmacy policy, procedures, and customer service best practices needed to perform as a future pharmacist.Models and delivers a distinctive and delightful customer experience.Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.Learn to provide the best patient experience through assisting the pharmacist and pharmacy team members in accordance with state and federal regulations.
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